COVID-19 Policies and FAQ

The COVID-19 pandemic is a rapidly changing situation and we will continue updating these policies to reflect the most recent pandemic conditions and the guidance of our venue, local government, and health officials. Please continue to check this page for our COVID-19 safety measures.

UPDATE 8/16/21:

Mecklenburg County, NC – The third amended joint proclamation of the Chairman of the Mecklenburg Board of County Commissioners and the Mayor of the City of Charlotte in consultation with Mecklenburg County Public Health and Charlotte-Mecklenburg Emergency Management goes into effect Wednesday, August 18, 2021. The proclamation mandates that Face Coverings be worn in any indoor public place, business, or establishment within the City of Charlotte and the unincorporated areas of Mecklenburg County, regardless of vaccination status. This requirement applies to all individuals who are at least four years of age.

At the recommendation of the county health department and in compliance with the new citywide mask mandate, all Queen City Anime Convention attendees over the age of 4 will be required to wear a mask while inside of the conference center. Face shields will be permitted in lieu of a face mask if an attendee, for any reason, cannot wear a face mask. Visitors traveling from outside of Charlotte NC should anticipate being expected to comply with the citywide mandate at all indoor businesses in the city.

Will I need to be vaccinated against COVID-19 to attend Queen City Anime Convention 2021?

We strongly encourage all attendees to get vaccinated for COVID-19 prior to the event if eligible.

Attendees age 6 and older will be required to do *one* of the following to check in and receive their badge:

Present your COVID-19 vaccine card or vaccine records* with a matching ID

OR

Get a free COVID-19 test on or after 8/17/2021

OR

Purchase and take a COVID-19 rapid test at the convention for $10

Attendees age 5 and under will not be required to produce a COVID-19 test or vaccine

Attendees under the age of 18 will not be required to produce an ID when showing their vaccine card

*Indicating a final vaccination dose on or before 08/06/2021

Attendees must test NEGATIVE for COVID-19.

If I opt to show my vaccine card instead of taking a COVID-19 test, do I need the original copy?

We will accept copies, including digital copies or photos of your card

Will I have to wear a mask to attend Queen City Anime Convention 2021?

At the recommendation of the county health department and in compliance with the new citywide mask mandate, all Queen City Anime Convention attendees over the age of 4 will be required to wear a mask any time they are not actively eating or drinking while inside of the conference center. Face shields will be permitted in lieu of a face mask if an attendee, for any reason, cannot wear a face mask. Visitors traveling from outside of Charlotte NC should anticipate being expected to comply with the citywide mandate at all indoor businesses in the city.

Will Queen City Anime Con Inc retain or store any information from my vaccine card/id card?

No. A Queen City Anime Convention staff member will check your vaccine card at registration, check your id to make sure the name matches, and then give you your badge.

Where do I go if I need to purchase a rapid test at the convention?

Rapid tests will be available for purchase at the parking garage entrance next to registration.

How many rapid tests will be available at the door?

We will 2000 rapid tests on site. Once we are out, we are out! We will update this page if we run out.

What can I do if I need a rapid test but the convention has none left?

Attendees are permitted to bring their own rapid tests. You may be able to find BinaxNOW tests in stock in local retailers such as Walgreens, CVS, or Sams Club.

If I test positive for COVID-19, can I have a refund on my tickets?

Yes. Please email info@queencityanimecon.com for assistance.

I’m not sure if my vaccine documents, test information, or ID are sufficient. What should I do?

Please email info@queencityanimecon.com and our team will be happy to assist you.

Where can I get tested for COVID-19 for free?

If you are planning on getting a free COVID-19 test on or after 8/17/21, we strongly recommend planning ahead and making an appointment with a healthcare provider of your choice as COVID-19 tests appointments are sometimes limited. Attendees who wish to get tested for free are responsible for finding their own test appointment

You can use the NC DHHS Test Site Finder to find testing locations near you. Since the passage of the Families First Coronavirus Response Act in March of 2020, many people should have coverage for coronavirus testing. Under the Act, public and private insurance, including self-funded plans, have to cover F.D.A.-approved coronavirus tests and costs associated with diagnostic testing. Please see your insurance provider for more information.

The NC DHHS has a published list of No Cost Community Testing Events. Anyone can get tested at one of these locations at no cost with or without insurance.

Drive Thru tests are also available at CVS locations, and may be available no cost with most insurance plans or through a federal program for the uninsured.

Walgreens is offering free, contactless COVID-19 testing for patients age 3 and up at select locations, in partnership dwith the PWNHealth provider network. Drive thru tests are available.

The two closest testing sites to the Sheraton Charlotte hotel are:

Novant Health GoHealth Urgent Care – Midtown (PCR and Rapid Tests Available, Appointment Only)

Atrium Health Urgent Care – Morehead

Is the venue space for Queen City Anime Convention increasing in 2021?

Yes! We have reserved the entire conference space at the Sheraton and increased the size of our meeting space from 40,0000 to 65,000 square feet. This is approximately a 40% increase from our 2019 floor plan.

What are the capacity restrictions for Queen City Anime Convention 2021?

Governor Roy Cooper and North Carolina Department of Health and Human Services lifted mandatory social distancing, capacity, and mass gathering restrictions for the state of North Carolina, 5/14. As an additional voluntary precaution, we will be capping available tickets at 4000 attendees per day (approximately 85% of the fire code capacity) to ensure that the number of attendees in the space is always at or below 4000

There are special circumstances that apply to me, and I’d like to inquire about how the convention can meet my needs. Who can I contact?

Please email us at info@queencityanimecon.com

Why has Queen City Anime Convention decided to implement a test/vaccine requirement?

We’ve decided that continuing to value being diligent about vaccine & test checks at the door will allow us to feel comfortable:
-Bringing back dances and live concerts
-Planning interactive programming
-Allowing attendees to interact with guests 1:1, take advantage of photo opportunities, and make personal connections

We feel that going through this COVID-19 screening process at registration allows us to run not only the safest version of our event, but the most valuable. Queen City Anime Convention is more than a guest list and a programming lineup but a vibrant community of passionate anime fans. We want to thank our community profusely for their patience with us while we plan our safe return to running events.

How will COVID-19 impact interacting with guests?

QCAC Staff will be enforcing social distance requirements for guests according to each guest’s individual preferences and boundaries. Attendees should expect that some guests may require attendees to maintain a personal space bubble while interacting with them. Attendees will be required to wear a mask while interacting with guests.

What should I do if I start feeling unwell while at the convention?

If you begin experiencing any of the following symptoms and suspect that you may have COVID-19:

Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea

Isolate yourself from others

People who are mildly ill with COVID-19 are able to isolate at home during their illness. You should restrict activities outside of your home, except for getting medical care.

You should seek medical attention if you or someone is showing any of these signs:

Trouble breathing
Persistent pain or pressure in the chest
New confusion
Inability to wake or stay awake
Bluish lips or face

Can Queen City Anime Con Inc guarantee that I will not be exposed to COVID-19 if I attend the event?

The COVID-19 pandemic is still ongoing and there is still some level of risk associated with attending any event or gathering. While we cannot eliminate risk entirely, we can work together to mitigate risk and protect our community.

What if I have more questions?

If you have any more questions, please feel free to email us at info@queencityanimecon.com