Accessibility

Here at QCAC, we want to make your visit as enjoyable as possible. We seek to provide equal access to its participants with disabilities in accordance with State and Federal Law. Due to the conventions limited resources, convention staff may be required to discuss your reasonable accommodation with you in order to attempt to meet your needs. Seating is limited, and is available on a first come, first serve basis. We ask that you be cooperative, and prompt for seating times for events you would like to see.
The convention provides a variety of services to help you enjoy your QCAC experience. Including:
Convention schedule in large print available upon request (requested at least two weeks in advance of the convention), or we can email you an electronic version to be downloaded to your screen-reading device.
Providing members with medical conditions with stickers to put on their badge that provides instruction for their emergency contacts.
Running registration for people who, due to the nature of their impairment, can’t stand in long lines or navigate tight corners.
Staff working all areas of the convention to keep the area accessible for people with disabilities.
Microphones will be used by all panelists, and available to all audience members asking questions. Panelists and audience members will be instructed on how to use the devices without blocking their mouths while speaking so those who lip-read will be able to do so. Anyone at any time can request a question or answer be repeated.
Providing a seating area outside of the con rooms reserved for those with the accommodation sticker.
Accessibility Conduct of All Badge Holders

The volunteer staff of Queen City takes responsibility for living up to its policies. We ask all attending badge holders to contribute to our philosophy of inclusion. Below are ways everyone can contribute:
· Elevators: Those able to use stairs can leave the elevators available to those who cannot. This ensures all members can move between meetings spaces, rooms, and restaurants with the fewest barriers possible.
· Service Animals: Service animals are “on duty” and trained to focus on their companion. Service animals should not be petted, distracted, or offered food at any time unless their companions give specific permission.
· Scents and Allergens: Many people are sensitive to scents and chemicals. Please consider using low- or no-scent options for personal care, and do not wear strong perfumes or essential oils in the meeting areas.
· Offering Help: There is a difference between offering aid, and assuming aid is needed and wanted. Offering aid should be done politely and concisely, and the person’s acceptance or refusal of help should be considered the final answer.
· Be Aware of Shared Spaces: Conversation can be enthralling at QCAC, so it’s easy to focus on the exchange of ideas and not notice your group is blocking a doorway, excluding someone who lip-reads, or has overflowed into a designated quiet space. We ask that all attendees take a moment to look around, to consider those around them, and to move to another space if and when requested. This consideration extends to the hotel’s non-QCAC guests as well.
· Be Open to Feedback: A request for change is not an insult or a judgment. It’s an expectation of equality and exchange of information. If someone makes a request—to trade seats, to provide more space, to hold or close a door—please do so politely. If your offered help is declined, don’t take it as an insult. If you see a barrier that hasn’t been addressed, or if you have an idea to improve an offered accommodation, please let us know.

The Disability Services Coordinator is Stephanie Asmussen.

Any accessibility related emails can be sent to accessibility@queencityanimecon.com